Shipping and returns
Packages are normally shipped within two days after payment receipt: we use UPS and your package will be tracked and delivered without a signature request. UPS Extra deliveries with a signature request require an extra cost, so please contact us before choosing this method. An online tracking link will always be provided, regardless of the chosen method.
Shipping costs include handling and packing fees, as well as mail expenses. Handling costs are fixed, whereas shipping fees vary depending on the package’s total weight. We recommend that all items be grouped in a single order. It is currently not possible to group two different orders placed separately and, therefore, shipping costs will be assigned to each order. Your package will be sent at your risk, but special attention will be paid to fragile objects.
Our boxes have an adequately large size and your products will be properly protected.